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State Farm® Insurance Agent Kevin Swanson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Deborah Brenizer
March 16, 2024
"Thanks much for assisting me for much needed insurance. I recommend this agent. He is polite, fast on paperwork, and years experience."
"Hi Deborah, thank you so much for leaving us this 5 star review! We are always happy to help you with your insurance needs and look forward to serving you again in the future. - Kevin"
James Gaddie
March 14, 2024
"Thanks for help on insurance. Great working with u. James and deb"
"Hello James, thank you so much for leaving us this great feedback. Were happy to have you as a customer and look forward to serving your insurance needs in the future. - Kevin"
Julie Laudick Dougherty
November 14, 2023
"I started looking for a new home/auto insurance agency after our rates doubled elsewhere. Kevin had his office manager, Marcel, follow up with me, and he was great to work with. He answered all of my questions, was happy to make adjustments, and got me covered under a very reasonable policy quickly. Appreciate the great service!"
"Hi Julie. Thank you so much for your positive review. We are happy to help you with your home and auto insurance needs and provide you with great service. - Kevin"
Life-is-Good
June 16, 2023
"This team is awe"
"Thank you so much for your 5 star review! -Kevin"
Jeff Smith
April 27, 2023
"Helped with straightening out Maryland MVA screwup on my insurance certificate."
"Jeff, it was our pleasure to assist you with your insurance certificate. Please don't hesitate to reach out should you need us in the future. - Kevin"
Vandy Harman
June 29, 2022
"This operation lived up to it's slogan, "Like a good neighbor, State Farm is there!" I stopped by Kevin Swanson's State Farm office in Parkton, MD this week for some help with a State Farm policy that my mother has in Georgia. While it was not even their policy, Deborah was extremely accommodating in helping me out and went as far as to say that they are responsible for any State Farm customer, whether their office holds the policy or another one does. That kind of customer service is hard to find these days. I was very impressed with their professionalism and willingness to help me out. I would recommend them to anyone looking for a good insurance agent. Thanks for being a good neighbor!"
Jessica Eurice
June 16, 2022
"The agents that Kevin employees are fantastic. They are always friendly and helpful. They made sure that I was aware of my policy options and helped me pick the one that was tailored to my needs for both my car and renters insurance. Would always recommend them for your insurance needs."
Kenny Lee
March 15, 2022
"Friendly low prices."
Evroc GOOCHARAN
September 14, 2020
"Deborah did it again with her exceptional customer service skills. She called to inform me of the new reduced premiums for the next six months. With prices increasing with everything around, this was good news for me. She is so reassuring and it's a pleasure to speak with her. Thank You Deborah and Kudos to you. Mr. Goocharan"
"I'm so happy to hear that Deb provided you with such a positive State Farm experience, Mr. Goocharan! She's a great asset to our team and we're lucky to have her. Thanks for giving us a call and for this special shout out! -Kevin"
Brenda Wagner
April 21, 2020
"My experience with Kevin and staff is Wonderful! Anytime I have a question or Issues They are on it. He, and his staff, provide excellent customer service! I definitely recommend contacting Kevin for your insurance needs."
"Brenda we love having you as a part of our agency and we're always happy to help!! Thank you so much for taking the time to leave us a review, we appreciate it! -Kevin"
John David Linko
November 26, 2019
"I have been with Kevin since 2008. GREAT SERVICE. Friendly Staff. They review you account and help to reduce rates"
"John, It is our longtime customers like you that keep our agency going, thank you! - Kevin"
Robert Ross
October 30, 2019
"The best customer service I've ever experienced!!!"
"Great customer service is something we strive for but THE BEST customer service is a true compliment. Thanks for this awesome review and for choosing our agency to keep you covered, Robert!"
Connie Wood
October 26, 2019
"I’ve been with Kevin Swanson 10+ years for my cars, home and other properties. He has an A-1 business and business ethic. I refer all my friends and family to him. Kevin at State Farm is the only guy you will ever need for your insurance needs."
"Connie we have so appreciated and enjoyed having you as a customer over the years and we're looking forward to working with you for the next 10+ years. Thanks for being you! -Kevin"
John Dell
October 23, 2019
"Great staff always willing to go that extra mile. Switched to this agent years back and it has been the best thing I have done for my insurance."
"We've really enjoyed having you as a customer, John, and we're looking forward to the years ahead. Thanks for choosing our agency to keep you covered and your awesome review!"
Alberto Diaz
October 18, 2019
"I appreciate all the great service and hospitality of the agents of this location Thanks you"
"We appreciate you as a customer, Alberto, stop back into the office anytime!"
Jenn Goodyear-Counts
October 17, 2019
"As a Realtor/Landlord Consultant, I have been working with Rebecca in this office for my clients home and/or renters insurance. She is wonderful, my clients are happy, so I'm happy!;) I highly recommend this insurance agency, specifically Rebecca, for your insurance needs!"
"You're happy, your clients are happy, and we're happy! Thanks for being such a great customer Jenn, glad we can help."
Josh Sprunger
October 17, 2019
"I had a opportunity to work with Kevin’s staff in regards to having a change to my auto insurance. Becca was great...super friendly and very knowledgeable of insurance. The best part is, she can get the information to you quickly and there is nothing that seems impossible! If you want to change insurance, buy new, or anything insurance related, I recommend this office and Becca for sure."
"So glad to hear Becca was able to help your insurance transition go smoothly. We're looking forward to continuing to do business with you, Josh, thanks for choosing our agency."
Michael
October 17, 2019
"My experience with Becca was amazing! She was so personable and very knowledgeable about the different types of insurance that I needed! When ever I had a question all I had to do was pick up the phone and call that bright personality girl up, she would answer anything i would ask her. She made me feel like I’ve known her my whole life! Thanks Becca you are truly a great person!"
"Our office wouldn't be the same without Becca for these exact reasons. I'm so glad she made you feel part of our State Farm family, Michael. Thanks for your business!"
Stacey Colwell
October 15, 2019
"I have always received excellent customer service from Kevin and his staff. Highly recommend this agency."
"The team and I really enjoy having you as a customer, Stacey. Thank you for your kind words, we appreciate you!"
Anthony Lozupone
October 15, 2019
"Great Service and friendly staff for all my needs!"
"Great service for a great customer! Thanks for trusting our agency to keep you covered Anthony."
Dante Crescenzi
October 11, 2019
"Kevin and his agency met me in person to discuss and set up our life insurance policy. He knew the best deal to offer given the circumstances and we were set up on an active policy sooner than expected. It is now safe to say that I am worth more dead than alive. I highly recommend using this agency for ALL of your insurance needs!"
"I had a great time meeting you Dante, even if the topic of conversation was something as serious as life insurance policies. Glad we could hook you up with the coverage you needed. I'm looking forward to continuing to do business with you, thanks for the positive review!"
Tracie Daugherty RDH
October 11, 2019
"My experience with Kevin was great! He, and his staff, provide excellent customer service! I definitely recommend contacting Kevin for your insurance needs. He will take the time to walk you through the process and follow up with any questions or concerns that may arise."
"I've had such a great time working with you too, Tracie! I'm always available and happy to help with any questions that might pop up in the future. Thanks for the awesome review. -Kevin"
Tabitha Bankert
October 11, 2019
"My experience with Becca was amazing! She was so personable and seemed extremely knowledgeable about the different types of insurance that I needed! Actually, everyone in the office was very friendly and made my experience very good! Would definitely recommend to a friend!"
"Making sure we can relay knowledgeable information about the coverage we're providing is exactly what we aim for, Tabitha. I'm so glad to hear that Becca was able to provide you with such a positive insurance experience. Thanks for choosing to do business with our agency! -Kevin"
Bryan Yeager
October 11, 2019
"Their lack of information towards the insured customer is amazing. Ive been married on my insurance for 8 years. Im not married at all. Ive told them numerous times. Cant reach through to them."
"Hi Bryan, I appreciate you bringing this issue to my attention. We would like to sincerely apologize for your negative experience. While this error has not affected your insurance or rate negatively, it is important for us to have accurate records. As we discussed in our conversation today, this is something that we can correct for you. We are normally known for providing our customers with excellent service, and I regret to hear that we missed the mark here. If you would like to discuss this issue further please give me a call at (410) 357-9330. Your business means a lot to us, and I would love the opportunity to make this right. - Kevin"
Wondering Wizard
January 3, 2018
"I have been with Kevins office for about 7 years now and I am very impressed with the customer service they have provided me. The staff has always been very pleasant, caring about me both as an individual and a costumer. They really make you feel like family when talking with the office staff. When I had to file a claim a couple years back do to an individual hitting my car they helped me through the process with ease. I could tell they valued my time and were very attentive to the situation. Definitely would recommend this branch to family and friends."
"We've been lucky to have you as a long-time customer and we're looking forward to the next 7 years! Thanks for the great review and being a part of our State Farm family. -Kevin"